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why the battery discharges quickly after seconds of start laptop?

Anonymous
2025-01-16T21:18:56+00:00

Hi

why the battery discharges quickly after seconds of start laptop?

COMPUTER NAME
SYSTEM PRODUCT NAME Microsoft Corporation Surface Book 2

Information about each currently installed battery

BATTERY 1 BATTERY 2
NAME M1005046 M1010958
MANUFACTURER DYN SMP
SERIAL NUMBER 0009831834 5027581837
CHEMISTRY LION LION
DESIGN CAPACITY 23,200 mWh 62,200 mWh
FULL CHARGE CAPACITY 1,900 mWh 4,540 mWh
CYCLE COUNT 256 446

Power states over the last 3 days

START TIME STATE SOURCE CAPACITY REMAINING
2025-01-1621:32:06 Active AC 1 % 100 mWh
21:51:27 Connected standby AC 100 % 2,450 mWh
21:52:53 Active AC 100 % 2,450 mWh
21:57:32 Active Battery 100 % 2,450 mWh
21:58:06 Connected standby Battery - -
21:58:07 Suspended - -
21:59:58 Battery changed Battery 70 % 4,540 mWh
21:59:58 Active Battery 70 % 4,540 mWh
21:59:58 Active AC 70 % 4,540 mWh
22:00:23 Report generated AC 70 % 4,540 mWh

Battery drains over the last 3 days

START TIME STATE DURATION ENERGY DRAINED
2025-01-1621:57:32 Active 0:00:34 100 % 2,450 mWh
21:58:06 Connected standby 0:00:00 - -
21:59:58 Active 0:00:00 - -

History of system usage on AC and battery

BATTERY DURATION AC DURATION
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
2024-11-04 - 2024-11-11 2:44:04 6:22:00 17:49:15 2:38:29
2024-11-11 - 2024-11-18 1:01:01 1:00:19 9:17:29 2:25:02
2024-11-18 - 2024-11-25 1:25:47 10:01:07 11:46:28 2:18:02
2024-11-25 - 2024-12-02 3:02:49 42:09:01 15:08:03 3:49:02
2024-12-02 - 2024-12-09 1:54:31 1:04:41 4:23:06 0:18:00
2024-12-09 - 2024-12-16 0:36:32 0:45:59 6:43:44 1:37:56
2024-12-16 - 2024-12-23 0:22:42 4:21:47 11:44:50 1:50:39
2024-12-23 - 2024-12-30 2:10:04 17:01:14 10:57:28 1:22:55
2024-12-30 - 2025-01-06 0:35:00 0:05:19 9:34:12 5:04:25
2025-01-06 - - - -
2025-01-07 0:00:10 0:00:02 2:41:26 1:26:38
2025-01-08 - - - -
2025-01-09 0:24:24 0:00:35 0:02:22 -
2025-01-10 - - 0:00:40 0:00:02
2025-01-11 - - - -
2025-01-12 - - 1:00:46 0:04:27
2025-01-13 - - - -
2025-01-14 - - - -
2025-01-15 - - - -

Charge capacity history of the system's batteries

PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
2024-11-04 - 2024-11-11 42,335 mWh 85,400 mWh
2024-11-11 - 2024-11-18 17,292 mWh 85,400 mWh
2024-11-18 - 2024-11-25 17,068 mWh 85,400 mWh
2024-11-25 - 2024-12-02 35,049 mWh 85,400 mWh
2024-12-02 - 2024-12-09 20,541 mWh 85,400 mWh
2024-12-09 - 2024-12-16 26,696 mWh 85,400 mWh
2024-12-16 - 2024-12-23 12,830 mWh 85,400 mWh
2024-12-23 - 2024-12-30 19,089 mWh 85,400 mWh
2024-12-30 - 2025-01-06 30,346 mWh 85,400 mWh
2025-01-06 33,280 mWh 85,400 mWh
2025-01-07 31,241 mWh 85,400 mWh
2025-01-08 20,690 mWh 85,400 mWh
2025-01-09 19,507 mWh 85,400 mWh
2025-01-10 9,681 mWh 85,400 mWh
2025-01-11 10,210 mWh 85,400 mWh
2025-01-12 10,713 mWh 85,400 mWh
2025-01-13 14,610 mWh 85,400 mWh
2025-01-14 14,610 mWh 85,400 mWh
2025-01-15 14,610 mWh 85,400 mWh

Battery life estimates based on observed drains

AT FULL CHARGE AT DESIGN CAPACITY
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
2024-11-04 - 2024-11-11 2:53:28 118:44:12<br>13 % / 16 h 5:49:55 239:31:16<br>7 % / 16 h
2024-11-11 - 2024-11-18 0:22:59 - 1:53:34 -
2024-11-18 - 2024-11-25 3:34:41 35:50:54<br>45 % / 16 h 17:54:10 179:22:07<br>9 % / 16 h
2024-11-25 - 2024-12-02 3:33:10 0:00:01<br>5760000 % / 16 h 8:39:25 0:00:03<br>1920000 % / 16 h
2024-12-02 - 2024-12-09 0:42:34 8:21:22<br>191 % / 16 h 2:57:01 34:44:30<br>46 % / 16 h
2024-12-09 - 2024-12-16 2:37:33 2:48:37<br>569 % / 16 h 8:24:01 8:59:25<br>178 % / 16 h
2024-12-16 - 2024-12-23 0:36:32 - 4:03:14 -
2024-12-23 - 2024-12-30 1:53:00 6498:06:27<br>- / 16 h 8:25:35 29071:06:32<br>- / 16 h
2024-12-30 - 2025-01-06 0:51:20 - 2:24:27 -
2025-01-06 - - - -
2025-01-07 0:57:51 - 2:38:08 -
2025-01-08 - - - -
2025-01-09 0:27:48 - 2:01:42 -
2025-01-10 - - - -
2025-01-11 - - - -
2025-01-12 - - - -
2025-01-13 - - - -
2025-01-14 - - - -
2025-01-15 - - - -

Current estimate of battery life based on all observed drains since OS install

Since OS install 0:21:53 146:36:44<br>11 % / 16 h 4:50:22 1944:12:20<br>1 % / 16 h
Surface | Surface Laptop | Power and battery

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  1. Anonymous
    2025-01-17T02:32:33+00:00

    Hello, Youssef BIDOUANI.

    Welcome to Microsoft Community!

    I am very grateful for the information you have provided on your battery report.

    From here we can see that the actual capacity of your battery has dropped to a very low level. The current actual capacity is even less than one tenth of the designed capacity. This is the reason why the device discharges immediately after startup.

    This can be caused by prolonged usage. That means your Surface Laptop 2's battery may have come to the end of its rope.

    And for such battery issues, we usually recommend users to get in touch with Surface technical support team and learn about hardware services related to battery replacement. Unfortunately, however, the Surface Laptop 2 has been discontinued worldwide in 2024, and Microsoft has discontinued out-of-warranty repair services for this model.

    As Community Support, we cannot hide this fact from you.

    Considering getting a brand new device in the new year may bring more surprises and possibilities into your life. We respect any thoughts or choices you may have.

    Of course, if you would like to learn about the latest Surface products, allow me to share the following links with you here:

    Microsoft Surface Copilot+ PCs, Laptops, 2-in-1s, Computers & All-in-Ones | Microsoft Surface

    These are some of the information I can share with you at this time.

    Thank you for your understanding and support of the Microsoft community.

    I wish you all the best.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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