"Surface Detach: Action Require",

Question

When I open adobe CC programs or any dGPU related program, I hover over my detach button it says "Surface Detach: Action Require",  why is this happening? NOt sure why but it need to close all the dGPU apps?  I am a bit worried that this will affect my work flow when I need to detach. And please don't tell me about update drivers or update system, I am on the latest everything. I been tinkering with this device for like 5 days trying to get it right for work, and every day seem like a new issue. Just tell why or how to fix it please. 

Surface book book 2 15

Answer 1

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Answer 2

Hello yanselherrera ,

Thank you for reaching out Surface Community. Please try the steps below:

·         Go to Search, type "NVIDIA Control Panel".

·         Once there, under the "3D Settings" category, select Manage 3D settings.\

·         Go to Global Settings, under Preferred graphics processor, click drop-down and select Integrated graphics.

·         Restart the Device 

You can modify all the applications that you wanted to use the NVIDIA graphics. Check the steps below on how to set the applications to use the NVIDIA graphics.

·         Go to Search, type "NVIDIA Control Panel". 

·         Once there, under the "3D Settings" category, select Manage 3D settings.   

·         Go to Program settings, select a program to customize. If more than one app, click the Add button to add a program.

·         Select the preferred graphics processor, choose High-Performance NVIDIA processor.

·         Click Apply.

If this works, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.  

Regards,

KarenJune_F