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I have a surface go 2 and cannot connect to cellular data using a t-mobile SIM and data plan

Anonymous
2023-01-23T04:30:21+00:00

I just got a Surface Go 2 and installed a t-mobile data sim. I cannot connect via cellular data. T-Mobile does not come up as the mobile operator. How do I fix this.

Surface | Surface Go | Network

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  1. Anonymous
    2023-01-23T14:25:20+00:00

    Hi Bipin Shah_952,

    Thank you for reaching Microsoft Community.

    Please see this page and refer to "The mobile operator isn't listed under Cellular in Settings" section: Can’t connect to cellular data on Surface? - Microsoft Support.

    See this page also for more details: Set up the LTE or 5G connection on your Surface - Microsoft Support.

    Kind regards,

    Marrion

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  2. Anonymous
    2023-01-26T23:14:19+00:00

    Hi Bipin Shah_952,

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding. 

    Kind regards,
    Marrion

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