Surface Pro 4 - Screen Ghosting

Anonymous
2016-02-10T17:28:52+00:00

A little over a month after I received my Surface Pro 4 I7 I am getting ghosting on the screen, but not all the time. Can't tie it to any particular action and the system is 100% up to date on updates. It's a corp device so I will just ask for a replacement but wanted to post here to see if anyone else is seeing this.

Surface | Surface Pro | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments No comments
{count} votes

19 answers

Sort by: Most helpful
  1. Anonymous
    2017-03-06T07:36:34+00:00

    Has anyone seen a resolution to this? 

    I am losing patience waiting for a promised update.

    Hours with assisted support and if anything, it gets worse.

    image ghosting, screen flickering and becomes impossible to use the machine.

    73 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2017-05-03T22:36:25+00:00

    having the same issue.  Have not found a fix yet.  Anyone else?

    28 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2017-05-04T00:27:21+00:00

    Happen to me when I first received one last year for the company I worked for. We returned it under warranty. Got another and never had the issue again. Get a replacement.

    10 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2017-05-04T01:41:18+00:00

    Finally got a replacement.

    Pain to go through but the only route in the end. Just hoping that it doesn't happen again.

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2017-08-18T16:44:06+00:00

    This is the same thing im experiencing now..especially when it starts to heat up. Too bad it happened just 1.5 year after purchase. MS is charging me $640 for repair

    15 people found this answer helpful.
    0 comments No comments