Why does Microsoft not want to upgrade it's flagship Surface device to Windows 11 ?

Anonymous
2021-06-26T01:48:12+00:00

After downloading the tool and searching the available data about Windows 11 it appears for some reason Microsoft cannot upgrade it;s flagship  Surface device to Windows 11. That means it will NEVER get an OS upgrade .. ever. The implication of that is there will be no OS support after 2025 and we will be left behind with decreasing functionality as all the development efforts go to devices with Windows 11.

I paid £4000 for this f'king device. I am f'king furious. I'll NEVER buy another Microsft device again .. EVER.

Richmond must think we're f'king morons!

Surface | Surface Studio | Install and update

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  1. Anonymous
    2021-06-26T03:19:20+00:00

    Looks like the Surface Studio was forgotten (all models).  A short while ago, I came across an article from PCWorld that had a list given to them by Microsoft of compatible older Surface models.

    The oldest model getting the Windows 11 upgrade is the Surface Book 2 released in November 2017, though this is only the case if the device is powered by 8th Gen Intel Core processors. If your Surface Book 2 comes with an Intel Core i5-7300 chip, then you won’t get the Windows 11 upgrade.

    Here’s the full list of Surface models getting the upgrade:  

    • Surface Book 3 (May 2020)
    • Surface Book 2 (Nov. 2017)
    • Surface Go 2 (May 2020)
    • Surface Laptop 4 13.5” (Apr. 2021)
    • Surface Laptop 4 15” (Apr. 2021)
    • Surface Laptop 3 13.5” (Oct. 2019)
    • Surface Laptop 3 15” (Oct. 2019)
    • Surface Laptop 2 (Oct. 2018)
    • Surface Laptop Go (Oct. 2020)
    • Surface Pro 7+ (Feb. 2021)
    • Surface Pro 7 (Oct. 2019)
    • Surface Pro 6 (Oct. 2018)
    • Surface Pro X (Nov. 2019)
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  2. Anonymous
    2021-06-26T10:35:31+00:00

    Looking at the info at Surface driver and firmware lifecycle for Windows-based devices - Surface | Microsoft Docs shows Studio 2 won't get driver or firmware updates after 10/2/2024..

    Looks like an 8th gen Intel Processor is the minimum supported, and as of yesterday, it no longer looks like there are hard and soft floor requirements.. for a while it looked like you could possibly install on a Studio 2 after acknowledging a warning that it was not advised, but Microsoft revised that document around 3pm EDT yesterday.

    I am still in disbelief.

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  3. Anonymous
    2021-06-26T10:36:00+00:00

    Yes James, thats the list I found also. That was the realization moment which made my blood boil. I mean there was controversy at the time of launch about the cpu specification which was a generation behind, but I never dreamed what would now come to pass.

    I hope to god there is some really litigious hard head in the US that starts a class action suit (although we have probably all click multiple ToS agreements that forbid that over the last few years).

    My understanding is that some of the unsupported CPU may be able to get Windows 11 but only if the OEM's (Dell, HP, Asus etc) figure out a way to bypass the lockout. The Surface Studio being entirely under Microsoft's control will almost certainly never get any such BIOS hack.

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  4. Anonymous
    2021-06-26T11:58:07+00:00

    This is interesting, indeed...

    As several tech magazines have pointed out already, the company's (current!) flagship does not support the newest operation system!

    This is quite a story, but hasn't seen the end, I hope. The big Bill himself owns one of these (now becoming obsolete) machines and I don't think, he's too happy about it... maybe he's here reading as well... if you are, please do something about it.

    For the big magazines it is hilarious, but not for us owners!

    Imagine Apple not having their most expensive Macs supported by their newest OS...

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  5. Anonymous
    2021-06-26T12:20:41+00:00

    It appears to be an arbitrary decision based on the cpu, the SS2 has TPM 2.0, UEFI and Secure boot (all requisites for Win 11). It appears the fact the the cpu is gen 7 rather than gen 8 upwards is the only reason it is disqualified.

    There does seem to be some work arounds to install win 11, but I need a functioning reliable machine. So I'll wait until the retail image of Win 11 is released before attempting to circumvent the lockout.

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