Hi Adrian,
For us to better assist you and to avoid giving you the same the same troubleshooting steps, can you confirm what steps have you tried to possibly fix this?
We'll keep an eye out for your response.
Regards.
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My surface rt charger showed a symptoms of being broken until the charger won't light on . So my item was fully drained and can't use it for about two years. Now I bought a new charger but the problem is I can't startup my item at all. I've tried looking up for a fix on different forums regarding to this problem but it didn't help me at all. Sorry for bad English.
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Hi Adrian,
For us to better assist you and to avoid giving you the same the same troubleshooting steps, can you confirm what steps have you tried to possibly fix this?
We'll keep an eye out for your response.
Regards.
Leaving the battery fully discharged for two years may have killed it.
My surface RT wont power up/ turn on