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How can I make my Home Microsoft Account into a Work Microsoft Account?

Anonymous
2023-02-18T04:46:39+00:00

I want to do this because my Home Microsoft Account has all my files and etc but when I bought this new Surface Pro 8 for Work, it didn't let me sign in and says this; "Some of these settings are hidden or managed by your organization" but what's worse is, I only have 5 options when I click the accounts icon: "Your Info" "Email & Accounts" "Sign In Options" "Access Work Or School" & "Sync Your Settings". This means that the "Family & Other Accounts" category is missing. I need to change my Home Microsoft Account into a Work/School Account so that I can transfer my files because currently it is saying "The Inputted Username Or Password Was Incorrect" + the fact that before I even log in it says "Sign in with a Work or School Account". I don't want to factory reset my computer because it is from work and I am on the system, if I factory reset I will be able to do the things above but then my work Admin would get confused as to why I'm not on the system. Please help me solve this.

Thanks

Surface | Surface Pro | Install and update

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  1. Anonymous
    2023-02-18T16:24:58+00:00

    Hi Jack Randall_233,

    Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us.

    We get your desire to switch from your personal to business account so you can move your files. Nevertheless, your issue is somewhat tied to your job, and it appears that the account you are seeking to set up is managed by your company, which is outside the scope of our support boundaries in the community. We advise contacting your IT administrator for more setup assistance.

    Wishing you all the best!

    Kind regards,

    Lavenia

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