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Dust inside front camera

Anonymous
2020-10-31T16:44:29+00:00

Good afternoon

Some months ago I bought the Surface pro 7, it has been a great investment and it works great. The only problem that i have is that there are some dust particles inside the front camera, I really don't know why is that happening or how can I solve it, so please if someone knows how to solve it it would be really helpfull.

Thank you.

Surface | Surface Pro | Sound and camera

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  1. Anonymous
    2020-11-02T20:12:14+00:00

    Hi Isabel Rodríguez Busto,

    Thanks for reaching out to Microsoft Community and posting your inquiry. 

    In cases of dirt or dusts inside the camera, kindly Contact Microsoft Support right away to get assistance from an advocate to help you out with the replacement options for the device. 

    If you're located outside the United States, you can check our Global Support Contact page; https://support.microsoft.com/help/4051701/.

    Kind regards,

    John Neil_J

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