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Surace 11 pro shipped upside down is it ok?

Anonymous
2025-01-23T20:52:15+00:00

My surface pro 11 shipped upside down and was in that position for a while do you think the screen is ok I heard screens should not be put on their face.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2025-01-24T06:35:25+00:00

    Hello, Danny Herrera.

    Welcome to Microsoft Community!

    Storing your Surface Pro 11 screen upside down for a period of time usually won't damage the screen. Modern display designs take into account a wide range of usage and storage options, and the materials and construction of the screen are robust enough to cope with different storage positions.

    However, when storing for an extended period of time, it is recommended that the following points be followed to ensure optimal condition of the device:

    1. Avoid heavy objects on the screen: Whether stored on the front or back, avoid placing heavy objects on the screen to prevent deformation or damage under pressure.
    2. Keep it dry and clean: The storage environment should be dry and clean, avoiding humidity and dust to prevent moisture or dust accumulation inside the device.
    3. Regularly check the device: Even if you are not using the device, you should regularly check the status of the device to make sure there are no abnormalities.

    In short, you do not need to worry about the possible effects of inversion. It will hardly cause any damage to the device. I hope the information I have shared with you will help you.

    If you have any issues with your Surface product, feel free to come and ask questions in the community, we are here to support you.

    I wish you all the best.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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