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How to switch on my pc

Anonymous
2024-07-02T06:40:11+00:00

My surface has been off for 1yr and half.

Am trying to turn it on while charging but it has refused. But I see an orange light on the side???. It's blinking

Surface | Surface Laptop | Power and battery

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  1. Anonymous
    2024-07-03T09:00:53+00:00

    Hi Masiga,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    If your Surface device has been off for a long time and is not turning on despite being connected to a charger, here are some steps you can try:

    1. Disconnect any USB drives, SD cards, USB accessories, external monitors, the Type Cover, or anything else you’ve connected to your Surface. If you're using Surface Dock, unplug your Surface from it. Try to turn on your Surface—if that works, the accessory may be the problem.
    2. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. The LED light should be on when your power connector is plugged into your Surface. If the LED indicator isn’t lit, you may have a problem with your power supply.
    3. If recharging your Surface didn’t wake it up:
      1. Connect to a keyboard or use an integrated keyboard.
      2. Press the Windows logo key + Ctrl+ Shift+ B.
    4. Select Start > Power> Shut downand wait a moment for your Surface to shut down. Then press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again. See Force a shut down and restart your Surface****for more info.
    5. If your Surface doesn't turn on at all, your device needs to be sent to Microsoft for repair or replacement. For more details, check How to get service or repair for Surface - Microsoft Support.

    I hope this helps. If there is anything not clear, please do not hesitate to let me know.

    Your Sincerely

    Hahn. W - MSFT | Microsoft Community Support Specialist

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