Share via

Touchscreen scroll in chrome not working

Anonymous
2017-02-16T14:16:45+00:00

Hi

I have a scroll problem in chrome with a Microsoft Surface pro 4, scroll with one finger on screen (not with touchpad).

Sometimes, when I wake the surface from sleep, the one finger scroll in chrome doesn't work anymore (sometimes it register it as a "right click").

When this happen, the scroll is still working fine in edge.

The only solution workaround I have found is a reboot.

I have tried disabling/ enabling all HID-device with "touchscreen" in the name without sucess. I have done all the window update without sucess. I have tried reinstalling chrome

Any idea ?

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-02-17T03:44:23+00:00

    Hi,

    When did the issue start? Can you tell us the steps you have done to resolve the issue? Have you checked with the browser's developer for any changes in the setting?

    0 comments
  2. Anonymous
    2017-02-17T07:40:53+00:00

    after a LOT of research on forum,  it seem to be an incompatibility between Windows 10 and kaspersky,  and will be fixed in a future window update 

    https://forum.kaspersky.com/index.php?showtopic=358864&hl=chrome&st=20

    0 comments