Hi, artillery12!
Thanks for reaching out to Microsoft Community and posting your inquiry.
Kindly allow us to ask these questions:
-May we know if this is happening to files saved on the device or is it for OneDrive?
If it is OneDrive, please click this page to see information on how to Sync files with OneDrive in Windows.
-Do you happen to have any 3rd party antivirus software?
If you do, kindly try to disable it.
To troubleshoot the issue, please do these steps:
- Restart Windows Explorer.
Right-click on Windows, select Task Manager.
In the Processes tab, look for Windows Explorer and right-click on it, then select Restart.
- If the same thing happens, try resetting folder views.
Open File Explorer, click File, select Change folders and search options.The Folder Options window will pop up, click on View tab.
Select Reset Folders, then click **Apply,**then OK.
- If File Explorer still does not auto-refresh, please check for Windows Update again. Go to Settings > Update & Security > Windows Update > Check for Updates Please restart your device to apply the updates.
- Run Surface Diagnostic Toolkit and make sure to complete the tasks.
- Force shutdown the device and restart.
- Press and hold the power button until the screen turns off (about 10 seconds), then release the power button.
- Press and release the power button to turn your Surface back on. You should see the Microsoft logo.
If that doesn't work, here's how to make sure your Surface turns off completely:
Press and hold down the power button until your Surface restarts and you see the Windows logo screen (about 20 seconds), then release the power button.
If this answers your question, please let our Community know by marking this post as an answer. Otherwise, don't hesitate to respond to this thread if there’s anything else that needs to be addressed.
Kind regards,
Janette_Z