Microsoft Surface Pro 7 (Purchased August 2020)

Question

I purchased a Surface Pro 7 last month. After less than a months use i have noticed the following issues over the last couple of days:

(a) first there were fine horizontal lines at the bottom of the screen. 

(b) after a while these lines started to appear on the top of the screen

(c) thereafter it appeared that the screen stopped refreshing properly (screen was getting blurirer)

(d) after shutting it down and starting again the next day the screen is flickering. 

(e) fine horizontal lines at the bottom of the screen and on top are not there but i guess with use would pop back. 

Is there any solution to this (software or hardware issue?) Extremely dissapointed with this performance from MS’s flagship device. 

Thanks

Answer 1

If within 30 days of purchase, return for full refund and repurchase. You can
also contact support
https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

• ask for Surface support.

Answer 2

Same issue here. I didn't notice the lines at first but now I see those as well as the flickering and layering windows. How did you handle your situation?