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Oculus Rift Compatibility

Anonymous
2017-12-13T13:24:12+00:00

I'm having trouble connecting my Oculus Rift to my Surface Book 2. it will not recognize the headset. all other USB devises are fine. it is asking to hook up the headset HDMI to the designated graphic card port. I have 2 HDMI adaptors I have tried, USB-C and the Mini DisplayPorts. Nether worked.  Updated the drivers for the G Card. no luck.  Is there a designated graphic card port?  Any help is appreciated.

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Surface | Surface Book | Power and battery

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  1. Anonymous
    2017-12-31T01:22:13+00:00

    Hi Jim,

    We appreciate the thorough rundown of information and steps that you've tried in resolving the Oculus Rift compatibility issue that you're experiencing on your Surface Book 2. You may refer to this support article to know more about the ports and connectors available on a Surface Book 2.

    For more information, we recommend that you read through this link as helpful information can be found and there are a few available workarounds to try.

    We also encourage you to raise this concern on our Feedback Hub to share your feedback and reach Microsoft engineers who continuously work on improving our products and services. Here's how you can use the app:

    1. Download the Feedback Hub app from Windows Store in case you don't have it.
    2. Launch the Feedback Hub app from the Start menu.
    3. Navigate to Feedback on the left menu, then click on + Add new feedback.
    4. Select the Problem and share any details you think are relevant. Choose the appropriate category and subcategory.
    5. Important: If possible, reproduce the problem by clicking Begin monitoring near the end of the form. Then select Stop monitoring when you are done.
    6. Once you have completed the form and monitoring, click Submit.
    7. Click Continue using Feedback Hub.
    8. Click My feedback at the top and look for the item you submitted (it may take a minute to appear).
    9. Open the item you submitted, then click Share.

    Feel free to post back should you have other concerns or inquiries.

    Regards.

    1 person found this answer helpful.
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  1. Anonymous
    2018-01-29T16:35:03+00:00

    So that is a **** answer.  How about a solution?

    2 people found this answer helpful.
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  2. Anonymous
    2018-02-07T21:18:22+00:00

    Absolutely correct! This is a terrible answer with no useful info. 2nd a Solution!

    4 people found this answer helpful.
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  3. Anonymous
    2018-02-19T08:12:51+00:00

    Absolutely correct! This is a terrible answer with no useful info. 2nd a Solution!

    Agree.  That means it doesn't work, and they don't know if it will.  They are pushing their Mixed Reality Ultra.  I was pondering the Surface Book 2 however if my Rift doesn't work, I'll get a new Lenovo.

    1 person found this answer helpful.
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  4. Anonymous
    2018-02-19T08:28:00+00:00

    So that is a **** answer.  How about a solution?

    I did find this on CNET...USB-C to HDMI.  https://www.cnet.com/products/microsoft-surface-book-2/review/2/

    So it appears it will do it.  But a straight forward answer would be nice.  And the fact that there is no HDMI is stupid with a GTX onboard.

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