Surface Studio NVDIA GeForce Not working with Adobe Premier Pro CC

Anonymous
2019-08-24T03:45:31+00:00

When I start up Premier Pro CC I get the following: 

1. The current version of your NVIDIA graphics driver may not suitably support CUDA 9.2 and may cause issues for Adobe Premiere Pro. We recommend updating to a newer version for optimal performance and stability. Continuing with an older version of the NVIDIA graphics driver may run in software-only mode and may cause slow playback and other issues that may appear to be a bug.

 URL: https://helpx.adobe.com/nz/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pro.html

I have checked on Windows Update and NVDIA and there is not an update for the NVDIA graphics card. I can not go back to the previous version that worked. I can not use Premier Pro. Any solutions?

Surface | Surface Studio | Display and screen

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  1. Anonymous
    2019-08-24T11:34:14+00:00

    I have the Surface Studio 2 (GeForce 1070)  and I updated the drivers from NVidia rather than the ones in the Microsoft MSI package.

    Your drivers will be different, I assume you have the 960M chip. You have to use the DCH driver type and select the studio drivers.

    This does not guarantee that Premier Pro will work, there is a chance the issue is with Adobe, not NVidia or Microsoft !

    You should also check this download for the CUDA 9.2 toolkit

    https://developer.nvidia.com/cuda-92-download-archive

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