Hello obi1da,
Thanks for reaching out to Microsoft Community. I'm sorry to hear about this issue on your device.
At this point, if you hear squeaking, grinding, whining, or ticking, these noises are abnormal and might already be related to a hardware failure on the device.
It would be best to get in touch with our Microsoft assisted support to get your device diagnosed and check for further repair or replacement options from the nearby supported region or in the US, if necessary. Follow the steps below to contact our live support.
- Go to Contact Us - Microsoft Support and select Devices.
- Choose your preferred support method.
- Type in the problem you need help with.
- Look at any available solutions offered and select Contact Support.
I hope this helps. Appreciate your patience and cooperation with this.
Kind regards,
StevenK