Share via

Surface Duo 2 Hinge broken

Anonymous
2022-09-26T18:03:33+00:00

I bought a microsoft surface duo 2 in June and now the bottom hinge shifted due to which it does not rotate smoothly. Can I take my device to the nearest microsoft store and have it replaced?

Surface | Surface Duo | Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-09-29T19:32:48+00:00

    Hello suraj silwal,

    please check here to see if there is a in-person support center near you to assit you with this.

    Find a participating Best Buy Service Center for in-person support in the US (microsoft.com)

    Alternatively, you can contact online support:

    1. Please go to: https://support.microsoft.com/contactus# !
    2. Type in surface duo
    3. Press get help
    4. On the bottom click "contact support" or "sign in to contact support"
    5. From the drop lists select the items that apply and then you get a list of available options to get a support agent to contact you depending on your selected issue

    Thank you,

    0 comments