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Can I delet files from 'My Documents' in x:\windows\system32 mode?

Anonymous
2023-05-09T01:34:26+00:00

I recently downloaded a zip file. It had 50 gbs inside. When I started unzipping, Windows 10 on my Surface Pro 1 (1st generation) stopped working. Now, whenever I start my Surface, the circle keeps spinning. I think my HD is out of storage amd hence Windows is facing problems loading.

Please guide how I can delete files from 'My Documents' to free up storage so that Windows 10 can load?

Can I delete files from 'My Documents' using x:\windows\system32? How?

Surface | Surface Pro | Install and update

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  1. Anonymous
    2023-05-09T15:21:01+00:00

    Hi Jawad!

    Thanks for reaching Microsoft Community. We're sorry for the inconvenience this may have caused you. We're here to help and let's work on this together.

    I understand you're have question on how to delete a file from your my documents. Happy to help and provide more options.

    To further isolate the issue please allow us to ask a few questions.

    • You mentioned about when you start your Surface device the circle keeps on spinning, may I ask if your Surface device is still starting up? If so you can follow the instructions provide on this link Delete a file - Microsoft Support on how to delete a file.
    • Are you having an error when trying to delete a file? If so, could you please send us a screenshot of the error.

    Please let us know how it goes. We look forward to hearing from you.

    Greetings

    RodelioP.

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  2. Anonymous
    2023-05-10T00:36:30+00:00

    The circle keeps turning.

    I tried long press of power button and volume down. Surface logo blinks and the computer turns off.

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  3. Anonymous
    2023-05-10T14:14:32+00:00

    You MIGHT be able to use a variation of Rescue Files when Windows Won't Start - Microsoft Community if you can boot from USB successfully.

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  4. Anonymous
    2023-05-10T14:57:06+00:00

    Hi Jawad!

    Thanks for getting back to us!

    Appreciate your response on this Barb. Please see through Barb's response and let us know how it goes.

    Greetings

    RodelioP.

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  5. Anonymous
    2023-05-14T00:39:24+00:00

    Sorry for the late reply.

    I don't have any other computer accessible. Cannot go out of home because of political unrest in our country.

    Once things settle down, I'll go to the computer store, buy a USB, then go to my University, download Windows Rescue in the USB using a computer in my lab, and then work on my Surface.

    For now, I am using my cell phone only.

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