Do Surface Pro 4's come with a Windows 10 license?

Question

I recently bought a second hand SP4 and would like to know if the original Windows license is bound to the device or the first account used, or maybe it didn't come with one at all. If it did come with one can i get the key through the serial number.

Answer 1

What you should do is use the downloadable recovery image to wipe and reimage. When complete, set it up with your Microsoft Account. See if it activates properly (make sure the time zone and system time are correct and change if needed(. Go to https://support.microsoft.com/en-us/surfacerecoveryimage  

(with a different Windows computer if yours is not working properly) 

and download a recovery image for your Surface. You will need a 16GB or 32GB USB stick (also called a flash drive) formatted FAT32 (use a Windows computer).  You can't use an actual external USB hard drive for this and don't use anything larger than a 32 GB USB stick. Best to purchase and use a new, previously unused USB stick for this. Use FULL format and not quick format and give the volume a name like surfboot. Unzip/extract the recovery zip to the root of the formatted USB stick.

There are full instructions and a video at https://support.microsoft.com/en-us/help/4023512/surface-creating-and-using-a-usb-recovery-drive#download

Answer 2

Thank you for the response!

Answer 3

Let us know the results after you do this.

Answer 4

Did the steps last night, everything works and Windows is activated. Thank you.