no bootable device

Question

hi

suddenly i get error in my surface go " no bootable device"

i recover with usb drive but no use same problem

please help me out

Answer 1

Thank you for reporting the issue. We have created and published a solution.

For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)

-Todd

Answer 2

Please boot to the UEFI:

1. Shut down your Surface.
2. Press and hold the volume-up button on your Surface and at the same time, press and release the power button.
3. When you see the Surface logo, release the volume-up button.
   The UEFI menu will display within a few seconds.

Do you see this icon in the upper right

If yes, your SSD may have gone bad

Answer 3

I and a few ppl on reddit are having the same issue: https://answers.microsoft.com/en-us/surface/forum/all/surface-go-uefi-version-is-1034-and-no-bootable/9d1ba573-7929-489d-b31b-1b5912df529b

Answer 4

Yeah, sadly, I've seen the Reddit post and all the posts here. There are about 50 "me too's" on the posts here. I've tried to alert a couple of people I know at Microsoft.  I'm an unpaid volunteer and do not work for Microsoft. If you want background on what a Microsoft MVP is, see https://mvp.microsoft.com/en-us/Overview and for Volunteer Moderators see https://answers.microsoft.com/en-us/page/faq#faqWhosWho1 - so I don't have any super powers to get attention..

Answer 5

Same problem here. SSD is not dead. It's possible to boot a windows installer on USB. The ssd appears correctly. I even tried to reinstall. Installation goes fine, partitions are created. Surface is just enable to boot properly. Windows boot manager is properly selected in boot devices. Please fix firmware and give us a way to install it.