How can i pair a Microsoft Surface bluetooth keyboard (with no power or pairing buttons) to a Mac Laptop. The device does not show up as an option to pair to in my computer settings.

Question

How can i pair a Microsoft Surface bluetooth keyboard (with no power or pairing buttons) to a Mac Laptop. The device does not show up as an option to pair to in my computer settings.

Anonymous

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

3 answers

Answer 1

Anonymous

Hi HC-228!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

Please allow us to check on our resources on this. We will get back to you as soon as possible.

Greetings,

RodelioP.

Answer 2

Hi HC-228!

Thanks for giving me some time to further check on this.

To further isolate the issue please allow us to ask a few questions.

May I know what keyboard are you using?
Have you tried pairing it to other devices before?

The pairing button is usually located at the bottom part of the keyboard beside the battery compartment. If you still aren't able to locate the pairing button. Could you please send us a photo of the keyboard (top and bottom) for us to have a further check on this.

Regards,

RodelioP.

Answer 3

Hi HC-228!

We haven't heard from you, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question (microsoft.com)as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,

RodelioP.

Share via

How can i pair a Microsoft Surface bluetooth keyboard (with no power or pairing buttons) to a Mac Laptop. The device does not show up as an option to pair to in my computer settings.

3 answers