Surface Book Keyboard Replacement

Anonymous
2018-10-21T15:09:49+00:00

Hello,

Is it possible to purchase a new keyboard for the surface book?

Surface | Surface Book | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments No comments
{count} votes

4 answers

Sort by: Most helpful
  1. Anonymous
    2018-10-21T18:08:14+00:00

    Hello BailaReichberg,

    Thank you for bringing this up. In this case, it would be best that you get in touch with our Microsoft Support over the phone regarding this.

    If you're outside the US, we suggest that you contact our Global Support. You'll find the phone number for your country/region here.

    You'll be in good hands.

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-12-29T09:25:58+00:00

    Why can't a keyboard be purchased separately? What is the logic behind such policy? Unhappy customer who just called Microsoft's support line.

    28 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-12-29T10:29:26+00:00

    Some customers have purchased these from eBay with good luck. I can't answer why

    Microsoft won't sell these separately.

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-01-04T21:05:00+00:00

    My thoughts are:

    They sell the surface without the GPU... 

    so if they were to sell the base seperately, then people would buy the cheapest surface, then buy the base with the GPU for much less.

    8 people found this answer helpful.
    0 comments No comments