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Surface go prima generazione e terza

Anonymous
2025-06-02T09:51:54+00:00

Qualche anni fa ho acquistato un surface go, finita la garanzia dopo poco non si è più avviato, fatto la procedura dal sito Microsoft, e mi ne hanno spedito uno ricondizionato ( pagato 300 euro )

Nel frattempo ne ho comprato un altro di terza generazione. Questa settimana entrambi dopo averlo arrestati regolarmente non si sono più avviati.

Possibile che 3 dispositivi su 3, abbiano avuto lo stesso problema?

Possibile che non ci sia modo di capire cosa hanno?

Ma la domanda è chiara. con quale coraggio ne acquisterò un altro?

Forse meglio arrendersi e passare a Apple

Surface | Surface Go | Power and battery

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  1. Anonymous
    2025-06-14T08:15:53+00:00

    Hello Giancarlo Capanni,

    Welcome to Microsoft Community.

    I sympathize very much with your situation. If it were me, I would also be dissatisfied.

    Most users of Surface series products may not have the technical skills to troubleshoot problems, so when they encounter a Surface that cannot be used properly, they will post their issues here. However, based on your description of the conditions of the two devices, I am currently unable to determine what has happened to these two Surfaces.

    When you pressed the power button, there was no sign of these two Surfaces starting up at all? It can still be started, but you can only see the black screen?

    Because if one really wants to try to troubleshoot the problem, it is necessary to first confirm whether these two Surfaces can still be operated.

    If you could provide us with more information, perhaps I could guide you to try to restore them.

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