This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 40%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
I am trying to buy Xbox live gold but I can’t. When I try to buy it, it says “We cannot send a request to your parent, so a parent has to buy it” When my parent logs in it gives another error. We cannot do anything. I am trying to buy Xbox live gold but I can’t. When I try to buy it, it says “We cannot send a request to your parent, so a parent has to buy it. When my parent logs in it gives another error. We cannot do anything.
QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.
https://answers.microsoft.com/en-us/xbox/forum
(please don't forget to mark helpful replies as answer)