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Color changing when plugged in

Anonymous
2017-08-12T23:55:27+00:00

When I plug in my Surface Book, I notice that the colors look more vivid when plugged in versus on battery. I also noticed that the colors turn more vivid when there is a bright object onscreen. Help?

Surface | Surface Book | Display and screen

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  1. Anonymous
    2017-08-13T22:34:46+00:00

    Hi,

    This issue seems related to Adaptive brightness settings. Adaptive brightness feature adjusts your screen brightness according to the light around you. To resolve your concern, we suggest that you disable the Adaptive brightness feature. Here’s how:

    1. Go to Control panel.
    2. Select Power Options, and then click Change plan settings.
    3. Select Change advanced power settings.
    4. Expand Display, and then expand Enable adaptive brightness.
    5. Change the settings to Off and click OK.

    Kindly ensure also that your Surface Book is up-to-date to maximize the device performance.

    Let us know if you need further assistance.

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  2. Anonymous
    2017-08-14T00:37:09+00:00

    It still looks less vibrant when its unplugged...

    3 people found this answer helpful.
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  3. Anonymous
    2017-08-21T06:43:15+00:00

    Hello? I still need help....

    3 people found this answer helpful.
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