Surface RT Windows 8 Error Code: 0x0000005C

Question

Hello,

I have a problem with a Surface RT 32 GB bundle. I had windows 8 installed and my surface wouldn't update to 8.1 in the store. I made a recovery drive with my USB from it and tried to do a reset within Windows :

1. Update and recovery > Recovery.
2. Under Remove everything and reinstall Windows, select Get started > Next.
3. Choose either Just remove my files or Fully clean the drive.

Surface just gives me error on boot now :

"Your PC needs to restart.

Please hold down the power button.

Error Code : 0x0000005C

Parameters :

0x00000110

0x05250631

0x00000014

0C0000001"

I tried using the USB recovery to boot with my finger on volume down and pressing/releasing power button. Then releasing volume down with the "Surface" image. Still getting the error. Tried at least 50 times with volume down (won't boot with button up pressed). Then I cleared my USB recovery drive because I thought that could be the probleme and Downloaded the 3.7GB image Surface RT 8.0 (not from Microsoft website because the link is dead), still getting the error. I just can't boot into the USB drive (FAT32, 32GB, unziped files).

TL;DR : Can't boot on USB at all, why ? 

Thanks

Answer 1

Hi Gabriel,

It seems that the files needed to boot from the USB got corrupted. We suggest that you format your USB and follow the steps in this link. We will be waiting for your update.

Thanks.

Answer 2

You likely have a problem with a controller chip on the RT, same result recovering from within windows or doing the same using a USB.

If you continue to get this error you are probably stuck with 8.0

The MS recovery image download is not dead, it is for all MS surface products. I used it two days ago to download an image for the Surface 2 using IE1. Don't know what browser you used.

The recovery partition on your RT that has 8.0 to restore or create a Usb dirve  will still just give you 8.0.

Using the MS image download will give you 8.1. It is 2.92GB. The file downloaded zip is named SurfaceRT_BMR_10.8.17.0.  Unzip and copy the files and folders in the SurfaceRT_BMR_10.8.17.0 folder to the clean USB drive.

Booting from a USB. Start with the RT turned off, hold volume down, press/release power, when surface logo appears release volume down. It takes a while to boot.

Answer 3

Thanks for your answer. At this point I don't mind have 8.0 or 8.1, I just want the surface to be working. You are indeed right, the link isn't broken on Microsoft website, I could download it using IE but it was stopping in less than 5 sec with Chrome and Firefox. Anyway I tried again with their version and it's still the same, I can't boot on my USB key. I'm gonna try my other USB key but I know that this one definetly work so it must be a problem within the Surface or idk. Before I tried to update the surface it had no problem using my USB key, I don't get why it would stop all of the sudden.

Answer 4

Just what I thought, still can't boot USB. Damn that's frustrating