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Price adjustment-product is $450 cheaper the day I received the order

Anonymous
2024-11-22T22:27:26+00:00

Can’t contact support Centre … product is $450 cheaper the day I received the order! Feeling very Uni spired especially after purchasing a replacement for another surface pro that lasted only 3 years!

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2024-11-23T02:41:38+00:00

    Hi Julija,

    Welcome to Microsoft Community.

    I'm really sorry to hear about your experience. Microsoft does have a price adjustment policy that might help in this situation. Here's what you can do:

    According to Microsoft's policy, you can request a one-time price adjustment if the price of a physical product drops within a certain period after your purchase. Make sure your purchase is within the eligible period. Microsoft Store Price Match & Protection for Surface & Other Devices

    Visit the [Contact Us - Microsoft Support] page. Use the chat option or try request a call for support.

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    I hope this helps you get the resolution you're looking for. If you need further assistance or have any other questions, feel free to ask!

    Your Sincerely

    Hahn. W - MSFT | Microsoft Community Support Specialist

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