Inserting micro SD card in surface pro 7+

Question

I'm having trouble inserting a micro SD card in my wifi surface pro 7+. I can locate the small slot just below the kickstand but the card does not slide smoothly in and I'm worried about damaging sharing. All the videos I see are for other models and the skit on my device is closer to the kickstand that the ones shown. Please advise/assist.

Answer 1

Make sure the gold-plated area of your microSD card is facing down when you put it on the device. Push the microSD card with a little force until you hear a clicking sound.

Answer 2

Hello Mark3080,

Thanks for reaching out to Microsoft Community. I'm sorry that you're having a problem inserting the microSD card into your device.

May I know which Surface Pro 7+ you have? Is it the Wi-Fi model or with the LTE advanced feature? Find out which Surface model you have - Microsoft Support

Take note that Surface Pro 7+ with LTE Advanced doesn't have a microSD card slot. If you have the Wi-Fi model, on the left side of the Surface near the hinge, you'll see one of the following:

1. SIM tray
   The tray is inserted into the device and requires the SIM ejector tool to remove.
2. microSD card slot
   An exposed slot where you can slide a microSD card and click it into place.

Can you confirm please if you have these slots by providing a photo here?

Looking forward to your response.

Regards,

StevenK

Answer 3

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Answer 4

That's it. That should be the exposed microSD card slot right there. If you're still having a problem inserting it, kindly check if are there any damage on the slot or try testing another microSD card.

Answer 5

I do not own the LTE version of the Surface(to my knowledge).