How to get default screensaver back

Anonymous
2023-05-24T19:52:59+00:00

I recently purchased a brand new surface laptop 5 in the color sage green. When I first turned on the laptop the original screensaver was a sage green one that matches the laptop. I had to restart the computer which completed wiped everything. When it re-booted the screensaver had changed to a blue color. I really want the sage green screensaver back, as weird as that sounds. Hopefully someone knows how to get the screensaver that the laptop originally came with or why it did that.

Surface | Surface Laptop | Display and screen

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  1. Anonymous
    2023-05-25T15:38:17+00:00

    Hi lvcard,

    Thank you for reaching Microsoft Community.

    I would like to confirm first on the concern, do you mean the screen saver which shows whenever the device is left idle or is it the wallpaper which serves as the background image of the desktop screen?

    Regarding on the sage green image that you got when you first got the device, was it the same image with the blue colored image you are getting right now but just in sage green color or was it a different image also?

    Kindly try to open the File Explorer then navigate to this location C: > Windows > Web. Try to check on each folder listed if the sage green image that you are looking for is there.

    Kind regards,
    Marrion

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  2. Anonymous
    2023-05-25T22:07:49+00:00

    Hi Marrion, I meant the background image of the desktop screen & I found it in one of the folders by following your steps. Thank you!

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  3. Anonymous
    2023-05-25T22:33:06+00:00

    Well... it is actually a little different than the one I was referring to which is this one.

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  4. Anonymous
    2023-05-26T17:37:19+00:00

    Hi lvcard,

    Thank you for the response and for trying the steps provided. Glad to know that you were able to find a similar image to the one that we are looking for. Basically, the default wallpaper in Windows 11 is that of the same image that you have provided but in blue. May I ask for a screenshot also of the similar image that you found on the folders that we have suggested?

    Try also to check in the Microsoft Store and see if you can find the theme or background that we are looking for. See this page for details: Get new themes and desktop backgrounds - Microsoft Support

    Kind regards,
    Marrion

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  5. Anonymous
    2023-05-30T13:23:43+00:00

    Hi lvcard,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding. 

    Kind regards,
    Marrion

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