How to reset Surface Pro 9 to factory setting before returning the product?

Anonymous
2022-12-14T06:35:53+00:00

Does anyone know how to reset Surface Pro 9 to factory setting? I need to wipe out my personal information before returning the product back o Microsoft. When I inquired about the factory setting on Microsoft.com, there was no specific instructions.

Are resetting and factory setting the same? If so, can I go through the following steps: Settings-->systems--> recovery-->reset this pc --> remove everything?

Thank you so much!

Surface | Surface Pro | Safety and security

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  1. Anonymous
    2022-12-14T12:36:12+00:00

    That will indeed work and wipe your Surface completely and return it to original out of box factory settings.

    Does anyone know how to reset Surface Pro 9 to factory setting? I need to wipe out my If so, can I go through the following steps: Settings-->systems--> recovery-->reset this pc --> remove everything?

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