Volume rocker on surface pro 4 functions have changed?

Anonymous
2018-03-03T17:15:22+00:00

Since a few days ago (perhaps after a recent update) the volume rocker on my surface pro 4 has stopped working for changing the volume?

Now the volume down button seems to have the same affect as pressing "Ctrl" + "Alt" + "Del" ...

i.e. it opens the blue screen where you can select the "task manager" (or "lock", "switch user", or "sign out")...

The volume up button has also changed function so that now it momentarily dims the screen... no idea why?

Anyone know how to change this back?

The device is fairly new (06/17) and has only had light usage (web, netflix, etc.)

Thanks,

Surface | Surface Pro | Sound and camera

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  1. Anonymous
    2018-03-03T17:58:36+00:00

    Sounds like your POWER button may be stuck. The power button plus the volume rocker would perform those actions. See if you can push the power button a few times to unstick it.

    (The dimming the screen is taking a screen shot)

    Let me know.. Hope this helps. Please DO mark as Answer if it was of assistance.

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  1. Anonymous
    2018-03-03T19:28:11+00:00

    Sorted.

    Anywhere I can find out what all these functions are?

    Thanks.

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  2. Anonymous
    2018-03-03T20:39:50+00:00

    I don't think the user guide even documents the extra functions the volume rocker performs in combination with the pwer button. I will look around and see f I can find Microsoft documentation on this.

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  3. Anonymous
    2018-03-04T10:44:32+00:00
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