TPM Update Surface Pro 3

Question

Hello,

today I downloaded the "Microsoft Surface Pro 3 TPM Update Tool".  With the tool I created a boot stick and the stick was (supposedly) created successfully. 

When I boot the computer from the stick, I seem some boot activities, but then, when the "startup.nsh" file is to be executed I get the error: 

'\efi\Android\BOOTx64.EFI' is not recognized as an internal or external operable program, or batch file

After I reboot the Sufrace Pro 3, the TPM firmware is still the same as before. 

Does anyone have any ideas why the USB Stick not executing properly? 

Thanks. 

Kind regards,

Carlos

Answer 1

Please provide the link that you downloaded this from.

>today I downloaded the "Microsoft Surface Pro 3 TPM Update Tool".  With the tool I created a boot stick and the stick was (supposedly) created successfully.

Answer 2

Hi Barb,

here is the link to the Surface Pro 3 firmware download page: 

https://www.microsoft.com/en-us/download/details.aspx?id=38826

Hope it helps in the troubleshooting.  Thanks. 

Kind regards,

Carlos

Answer 3

thanks - it wasn't there the last time I looked a week or so ago.

Answer 4

Hi Barb,

have you been able to find out what is wrong with the update tool? 

Thanks. 

Carlos

Answer 5

They don't think there is anything wrong. They state that it is OK to format it

and prepare it on your SP3. Use a 16GB USB stick. Format it FAT32 on your

Surface and then run the MSI tool.