Hello Damage Dealer
Welcome to Microsoft Community.
Did you purchase a Surface laptop 4 from Microsoft Store and now need to check the logistics information? Or did you send the Surface Laptop 4 to the Surface support team, and you now want to track the progress of your order?
If you need to track your Microsoft Store order, please refer to the guidance in the support link below to follow the progress of your order:
Track your order from Microsoft Store - Microsoft Support
If your current need is to track the progress of repair orders, then this link should contain the information you need:
Normally, if you send your device to Surface Support team, you will receive a constantly updated order email in your reserved email address, which will also show the repair status of your Surface device.
But if I do not understand your needs correctly, you are welcome to continue to reply me here.
Best Regards,
Mitchell | Microsoft Community Support Specialist