Need help tracking a package that has not been delivered

Anonymous
2024-05-08T20:41:59+00:00

Need help tracking a package that has not been delivered

Surface | Surface Laptop | Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2024-05-09T09:07:13+00:00

    Hello Damage Dealer

    Welcome to Microsoft Community.

    Did you purchase a Surface laptop 4 from Microsoft Store and now need to check the logistics information? Or did you send the Surface Laptop 4 to the Surface support team, and you now want to track the progress of your order?

    If you need to track your Microsoft Store order, please refer to the guidance in the support link below to follow the progress of your order:

    Track your order from Microsoft Store - Microsoft Support

    If your current need is to track the progress of repair orders, then this link should contain the information you need:

    Check the status of a Surface repair order, cancel the order, or print a shipping label - Microsoft Support

    Normally, if you send your device to Surface Support team, you will receive a constantly updated order email in your reserved email address, which will also show the repair status of your Surface device.

    But if I do not understand your needs correctly, you are welcome to continue to reply me here.

    Best Regards,

    Mitchell | Microsoft Community Support Specialist

    0 comments No comments