Is there any way to stop the Surface Pro Flex Keyboard from automatically charging when connected to the Surface Pro?

Question

Hi,

as can be taken from my question, I would like to know, if there is any possibility of stopping the Surface Pro Flex Keyboard from charging when it is connected to the Surface?

When it is connected, it is putting quite the strain on my Surface Pro 11's power, draining it significantly faster than when I use the Surface without the keyboard. Therefore, I would like an option for it to not automatically charge. Yes, I know that I could just use the Keyboard in Bluetooth mode, but that is not always possible, plus not a solution to my problem, rather a way of avoiding it.

Honestly, just adding a toggle in the Surface App, where you can turn off charging while connected to the Surface would fix the problem, as the keyboard usually lasts me the whole day easily without charging..... but the Surface doesn't.

Answer 1

Hello Konstantin,

Welcome to Microsoft Community.

As far as we know, I'm afraid that you can't do this at the moment, because when you physically connect the Flex keyboard to the Surface Pro 11, the corresponding port will be connected, which will automatically charge the Surface Pro Flex.

In other words, if the Flex keyboard doesn't charge itself when connected to the Surface Pro 11, this could lead other users to think that this is a problem that needs to be fixed.

But I have to say that the idea of adding a switch to the Surface App is probably a good one, except that I think you should give feedback directly to the Surface developers instead of posting a thread here, since the Surface development team is not in the community.

The most direct way to give them feedback is through the Feedback Center:

Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Once you've written your feedback, you can share the corresponding link here so we can vote for you. More votes will help the Surface support team notice the need more quickly.

Best Regards,

Mitchell | Microsoft Community Support Specialist

Answer 2

Here is the link to the feedback with my suggestion:

https://aka.ms/AAu2pcm

Answer 3

Hi Konstantin,

Thank you for sharing the feedback link, I have voted for you, I will also share this link with other colleagues.

I hope this good idea will be adopted in the future.

Best Regards,

Mitchell | Microsoft Community Support Specialist