You can contact the retailer where you purchased the device. You can also reach out our Answer Desk from this link: Answer Desk.
Regards.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hello,
I have bought a Surface Pro 4 about two weeks ago and 3 days ago, I noticed that it is bending. The curve is obvious and more at the bottom of screen (keyboard side). Is it normal? I use it very carefully and I'm sure that there was no impact or unusual force on it. Any body has a problem like this? What should I do? Two pictures of the device is posted to show my problem.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.
You can contact the retailer where you purchased the device. You can also reach out our Answer Desk from this link: Answer Desk.
Regards.
Return it for full refund. Do not exchange. Repurchase.
I live in Iran. Is there any microsoft store or partner in Iran? If not, what can I do?