Surface Pro 4 Bending

Anonymous
2016-09-12T17:51:07+00:00

Hello,

I have bought a Surface Pro 4 about two weeks ago and 3 days ago, I noticed that it is bending. The curve is obvious and more at the bottom of screen (keyboard side). Is it normal? I use it very carefully and I'm sure that there was no impact or unusual force on it. Any body has a problem like this? What should I do? Two pictures of the device is posted to show my problem.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2016-09-19T21:57:23+00:00

    You can contact the retailer where you purchased the device. You can also reach out our Answer Desk from this link: Answer Desk.

    Regards.

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2 additional answers

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  1. Anonymous
    2016-09-12T18:43:13+00:00

    Return it for full refund. Do not exchange. Repurchase.

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  2. Anonymous
    2016-09-13T08:54:05+00:00

    I live in Iran. Is there any microsoft store or partner in Iran? If not, what can I do?

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