Share via

Upside down camera

Anonymous
2021-01-14T23:42:34+00:00

I recently was gifted a microsoft surface pro laptop. However, I am having issues with my camera because for some reason it is flipping the camera image upside down. When I use the camera application, it is right side up so I have no issues with that, but say I use zoom or skype it will flip my camera upside down. If anyone knows how to solve this issue, I would much appreciate it! Thank you, Wendy.

Surface | Surface Pro | Sound and camera

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments
Accepted answer
  1. Anonymous
    2021-01-15T00:22:58+00:00

    Hello WendyGaytan,

    Thanks for posting your concern here.

    Please try to run **Surface Diagnostic Toolkit**and check for **Windows Update.**Restart the Surface after installing updates. Otherwise, reset the camera app on your device. Go to **Settings > Apps > Apps & Features > Camera app > Click Modify > Reset.**Restart device to apply changes.

    If the issue persists in Zoom or Skype, go to it's Settings, followed by Video, tap on the preview of your camera. If you see yourself upside-down, click on the Rotate 90until your image is set correctly. Now you can proceed to join the Zoom meeting without having to worry if you’ll appear upside-down.

    If this answers your question, please let our Community know by marking this post as an answer. Otherwise, don't hesitate to respond to this thread if there’s anything else that needs to be addressed. 

    Regards,

    StevenK

    3 people found this answer helpful.
    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-01-15T20:50:54+00:00

    Thank you so much!! Solved all my issues!

    0 comments