Share via

How do I find out if Surface Pro 11 (Model 2076) has 5g capability?

Anonymous
2025-04-02T10:00:44+00:00

As above. I've checked the surface app, looked through all the self help and checked within WiFi settings.

The retailer listed it with 5g connectivity, but I cannot find any applicable settings.

Have I inadvertently bought the wrong model? Any help appreciated.

Surface | Surface Pro | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-04-03T03:10:19+00:00

    Hello, Kieran.

    Welcome to Microsoft Community!

    There's a pretty straightforward way to determine if your Surface Pro 11 supports 5G connectivity.

    You can simply check to see if the Surface Pro 11 has a SIM card slot:

    Insert a SIM card into your Surface - Microsoft Support

    Here you can analogize the Surface Pro X installation demo image:

    If you are unable to locate the SIM card slot, your current device is not 5G capable. You will need to check with your retailer and decide if you want to apply for after-sales service.

    I hope this information helps.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

    0 comments