Type Cover not Working but ...

Anonymous
2017-08-30T22:08:02+00:00

My type cover does not work and I left my surface aside the battery drained. I put it in the socket and the type cover worked. What will it be?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2017-08-31T10:07:07+00:00

    are you saying that after you drained the battery completely until it shut down

    because it was out of power and then plugged it into the wall that the type

    cover started working?

    or are you experiencing battery issues in addition to your type cover issue.

    >>My type cover does not work and I left my surface aside the battery drained. I put it in the socket and the type cover worked.

    6 people found this answer helpful.
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  2. Anonymous
    2017-08-31T13:07:54+00:00

    The battery is functioning normal. My type cover does not work, but it only connects when I leave the Surface completely unloading. Besides letting it unload, I leave a few hours without calling. After all this, I'm going to turn on the type cover works.

    ie the type only connects when the battery is unloaded. But if the battery charge and I reboot or disconnect the surface no longer cares.

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  3. Anonymous
    2017-08-31T13:32:08+00:00

    I don't understand your use of the words "unloading" and "leave a few hours

    without calling".

    It seems like you are saying that if you completely drain the battery that the

    type cover works until you restart and the battery is charging.

    I know you have been posting about this in several threads and have started

    several threads, but this definitely sounds like a hardware problem.

    If this is the case, the ONLY thing you can do is contact support for an out of

    warranty exchange and if you are not in a country where the SP3 is/was

    officially sold, you will need to find someone in a supported country to handle

    all of this for you.

    Sorry, but this is the bottom line.

    >> My type cover does not work, but it only connects when I leave the Surface completely unloading. Besides letting it unload, I leave a few hours without calling. After all this, I'm going to turn on the type cover works.

    >>

    >>

    >>

    >>ie the type only connects when the battery is unloaded. But if the battery charge and I reboot or disconnect the surface no longer cares.

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  4. Anonymous
    2017-08-31T14:40:36+00:00

    1 - Battery is over.

    2 - Press button on appears a white ball low battery.

    3 - Leave the surface for some time without turning on. Leave about 2 hours unplugged.

    4 - When the low battery white ball does not appear put in the energy.

    5 - Power on Surface.

    6 - Working Keyboard.

    7 - Turning Surface Off

    8 - Keyboard not working anymore 

    For turn on you need to do the process again. Drain battery and turn on surface. Working Keyboard

    Now I left the surface turned on with the keyboard working, I'll leave up to 100% battery and then turn off to see if the keyboard will work.

    4 people found this answer helpful.
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  5. Anonymous
    2017-09-02T21:53:00+00:00

    Hi,

    We understand this is important and would like to know if the steps you've done resolved the issue. If the issue persists, you may try the steps provided in this link.

    Let us know if you need further assistance.

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