surface go keeps turning off

Anonymous
2025-05-19T15:56:56+00:00

there was a previous thread about this that was closed; i did all the things suggested but it keeps turning off while trying to download the mirrior to a usb

Surface | Surface Go | Performance and maintenance

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  1. Anonymous
    2025-06-18T08:39:19+00:00

    Hello, katherine lane1,

    Welcome to Microsoft Community.

    Unfortunately, Microsoft is no longer offering repairs for the Surface Go at this time.

    If you are having it repaired through a third party, we recommend contacting them to confirm the exact cost.

    Thank you for your patience and understanding.

    Best regards.
    Lizzie-Z|Microsoft Community Support Specialist

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