Battery Meter stuck at 99%

Anonymous
2017-11-26T01:43:21+00:00

Just installed latest Windows update, and my battery meter is stuck at 99%.  I've left it charging for about 4 hours and been using it on the battery for over an hour but meter percentage still displays 99% so obviously that is not correct.   Whenever I connect it to power the meter moves and shows that it's charging so I know that there are no connection issues.  Has anyone else experienced this?  Any help would be much appreciated.

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2017-11-27T00:25:57+00:00

    Hi,

    For us to assist you, can you confirm the following information:

    • Did the issue start after installing the Windows 10 Fall Creators Update?
    • Have you tried to force a shutdown and restart your device?
    • What troubleshooting steps have you tried so far to resolve the issue?

    Regards.

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