camera sign in keeps looking when screen is locked

Question

When I ctrl alt delete and lock my screen, so I can leave my desk, the sign in function (with the surface pro camera) for face recognition keeps attempting to look for me, when the screen should be locked and the computer sleeps. There is nothing on the net about this. The help desk at Microsoft have not been able to resolve it. Anyone encountered this? And I know the work around is just to turn off that functionality but that does not excuse the fact this is a glitch. When you lock your screen, nothing should be active until you disturb the mouse, or hit the keyboard (in my opinion).

Answer 1

Please look at my revised post with the real solution.  This is not a bug, the sp4 will keep looking for you until you return.  Only when you return will the screen unlock and allow a swipe up to remove the lock screen.  You can alternatively use sleep mode but you don't really need to as lock security is maintained until the camera see you.  Of course this uses more battery so perhaps the sleep method is better is not on ac.  Be sure to us the settings as specified in my early post.

Answer 2

sleep mode, what a great work around. thank you. So it is not just me, it happens on your computer too? I ask because my machine is only 2 weeks old and I am worried it is flawed. Their solution was to completely reinstall windows on this brand new machine. If it is an inherent oversight of microsoft camera functionality and everyone's does this, then I won't feel my machine is faulty.

Answer 3

If you use the setting circled in red below and lock your sp4 the lock screen will remain on but unlocked(swipe up works to unlock) until you walk away.  The camera will not see you and lock the sp4 so that a  swipe up will not unlock the sp4 until you return and the ir camera sees you.

Answer 4

I've had it where it starts looking for me even at the "You must press Ctrl-Alt-Del to log-in" lock page. I wasn't able to find a way to exploit it to gain unauthorized access to my system, though, so I just tend to ignore it. After all, if this was the worst problem I was facing with my SP4...