Hi Viktoria Garnics
I appreciate you sharing on Microsoft Community. Sure, you may reach the Microsoft Surface Live support staff by using the information below.
- Go to Contact Us - Microsoft Support
- Choose how you would like to get support for your Surface device.
- Type in the problem you need help with.
- Look at any available solutions offered and select Contact Support.
You can also check this forum article for a more detailed guide in reaching our live support: How to get Phone and Chat Support (for Surface Home/Consumer - Microsoft Community
You can also click this link for the phone number. Global Customer Service phone numbers - Microsoft Support
Thank you for your understanding.
Kind regards
Christopher.