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I have a 27 inch monitor to be connected to a 27 inch Surface 9, how can I ensure I use all the screen space instead of seeing black space on either side of the screen

Anonymous
2023-09-14T03:05:52+00:00

I have a 27 inch monitor to be connected to a 27 inch Surface 9, how can I ensure I use all the screen space instead of seeing black space on either side of the screen

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2023-09-14T14:47:50+00:00

    Hi pn9821,

    Thank you for reaching Microsoft community. We appreciate for sharing your concern to us.

    I am aware of your desire to connect your 27-inch monitor to your Surface Pro 9, making sure to utilize the entire screen rather than having empty spots on either side. I am here to help and let us work on this together. Allow me to ask some questions.

    • May I know which Surface pro 9 configuration do you have, the Intel or 5G(SQ3)?
    • What is the make and model of the monitor you've used?

    To ensure that you use all the screen space on your 27-inch monitor when connected to your Surface Pro 9, you need to adjust the display settings on your Surface device. Here are the steps to follow:

    1. Connect your Surface Pro 9 to your 27-inch monitor using an appropriate cable.
    2. Once connected, go to the Start menu and click on the Settings icon.
    3. In the Settings menu, click on System, and then click on Display.
    4. Under the Display settings, you will see a drop-down menu labeled "Multiple displays." Click on it and select "Extend desktop."
    5. Once you have selected "Extend desktop," you will see two screens displayed on the Display settings page. Click on the screen that represents your 27 inch monitor.
    6. Scroll down to the "Resolution" section and select the highest resolution available for your monitor. This will ensure that you use all the screen space on your monitor.
    7. Click on the "Apply" button to save the changes.

    I hope this helps. Let me know how it goes.

    Kind regards,

    Lavenia

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  2. Anonymous
    2023-09-18T23:39:50+00:00

    Hi pn9821,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding. 

    Kind regards,

    Lavenia

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