Hi [Syndicosis],
Thank you for reaching Microsoft Community.
Please run these steps on your Surface Book 2 to troubleshoot the issue then observe if still the issue persist:
1: Run Surface Diagnostic Toolkit and check Windows Update
2: Update drivers and firmware
Check what is the current OS Build of your Windows version by going to Settings > System > About.
Go to Download driver and firmware for Surface, choose Surface Book 2 then click Download on the next page.
Choose the .msi file that matches your current OS Build and click Next.
After downloading, run and install the .msi then Restart.
3: Run System File Checker Tool in Windows 10
If still the issue persist, please try to confirm if the drivers and firmware of the device up to date by going to Device Manager and compare the driver version in these page: Surface Book 2 update history. Take note of these drivers: Surface UEFI Capsule (last update August 2020) and Surface System Aggregator (last update July 2020).
Hope this helps.