Screen brightness flips between two levels

Anonymous
2012-10-27T18:58:16+00:00

I swiped to get to settings and I changed the screen brightness. Now the Surface automatically flips between two brightness values. Keeping the brightness slider open, the slider flips every second or two between the two values, and so does the actual screen brightness. Changing the "Adjust my screen brightness automatically" doesn't seem to make a difference. Anyone have any ideas?

Steve

Surface | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments No comments
{count} votes
Accepted answer
  1. Anonymous
    2012-10-27T21:59:44+00:00

    This is most likely happening because Surface, by default, auto-adjusts the brightness based on your external lighting situation. You can turn this off in the General settings.

    0 comments No comments

23 additional answers

Sort by: Most helpful
  1. Anonymous
    2012-11-03T06:31:38+00:00

    I have this issue too and while turning off the auto-adjust does fix it, I don't want to turn it off since I like the idea of auto-adjust.

    I think there is an issue with the implementation of auto-adjust because it is changing the brightness back and forth between 2 levels even though the Surface isn't moving and the lights in the room aren't changing. One would expect the brightness of the Surface to be constant under these conditions.

    0 comments No comments
  2. Anonymous
    2012-11-03T12:32:36+00:00

    I have this issue too and while turning off the auto-adjust does fix it, I don't want to turn it off since I like the idea of auto-adjust.

    Agree with you, turning off Auto Brightness is a work around not a fix. I'm not sure where the sensor is so could it be hand movement changing the light level and the Surface is reacting too aggressively?

    0 comments No comments
  3. Anonymous
    2013-01-13T04:57:55+00:00

    I have this issue too and while turning off the auto-adjust does fix it, I don't want to turn it off since I like the idea of auto-adjust.

    Agree with you, turning off Auto Brightness is a work around not a fix. I'm not sure where the sensor is so could it be hand movement changing the light level and the Surface is reacting too aggressively?

    We have two Surfaces in our house and they both have the same issue. Something is definitely wrong

    0 comments No comments
  4. Anonymous
    2013-01-14T16:37:44+00:00

    I have the same problem. Lights in the room are not changing but sometimes the surface seems to toggle brightness levels.

    0 comments No comments