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Why would my keyboard not be working when it was working good last night?

Anonymous
2025-04-11T00:00:17+00:00

I was working on a college assignment last night and after I was finished, I seen my computer needed updating, so I updated it and went to bed. Wake up today to log on for class and my keyboards is not working or lighting up.

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2025-06-21T03:30:03+00:00

    Hello Harley Deardeuff,

    Welcome to the Microsoft Community.

    I understand you're experiencing issues with your Surface keyboard not working.

    Based on your current description, we cannot determine whether this is a hardware failure. I recommend following the troubleshooting methods provided in the link below.

    The "Confirm functionality" section outlines steps that can effectively help identify if the keyboard has a hardware issue. Please carefully read and follow the instructions.

    Troubleshoot Surface Type Cover or Keyboard - Microsoft Support

    If the above solutions fail to resolve the issue, or if the test results indicate a hardware problem with the keyboard, I recommend requesting repair service through the link provided below.

    How to get service or repair for Surface - Microsoft Support

    I hope this information helps. If you have any updates, feel free to let me know—I’ll be here to help.

    Best regards,

    Huy-K | Microsoft Community Support Specialist

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