Hello CTell,
Thanks for posting your concern here.
This may be a network adapter driver issue on the device. Try running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver cache:
- In the search box on the taskbar, type Command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.
- At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
- Type netsh winsock reset and select Enter.
- Type netsh int ip reset and select Enter.
- Type ipconfig /release and select Enter.
- Type ipconfig /renew and select Enter.
- Type ipconfig /flushdns and select Enter.
If the previous steps didn’t work, try to uninstall the network adapter driver, and then restart your computer. Go to Device Manager > Expand Network adapters > locate the network adapter for your device and then select Uninstall device > the Delete the driver software for this device check box > Uninstall. Then Restart device. Windows will automatically install the latest driver.
Hope this helps.
StevenK