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No bootable device

Anonymous
2022-12-04T03:47:18+00:00

When I turn on the surface go tablet I get a message that says no bootable device, I’ve tried changing the settings how it tells me to but it still doesn’t work

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-12-04T18:07:52+00:00

    Hi selena valencia,

    Thank you for reaching Microsoft Community. We're sorry to know what happen with your Surface device and for the inconvenience this has caused you.

    We recommend following the troubleshooting on this link Surface Go or Surface Go 2 turns on and shows "No Bootable Device" - Microsoft Support to fix your device.

    If none of the steps works, then we know it's a hardware issue. We suggest contacting our live support team to check options for your device following the instructions below.

    1. Go to Contact Us - Microsoft Support and select Devices.
    2. Choose your preferred support method.
    3. Type in the problem you need help with.
    4. Look at any available solutions offered and select Contact Support.

    Let us know if the provided steps works.

    Kind regards,

    Lavenia

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