Getting micrsoft billing invoice

Question

Getting micrsoft billing invoice

amit barnwal 20

Hi Team,

I got a Microsoft startup credit; however, an invoice has been generated. The payment reference ID E0100WQ2PM.

Regards

Amit Barnwal

Vinod Pittala 4,335 Reputation points Microsoft External Staff Moderator

2025-07-10T14:58:05.8433333+00:00
Hello amit barnwal,

Even if you have an active Microsoft for Startups credit, invoices may still be generated under certain conditions:

Startup Credit Application Timing: If the credit was not applied before the billing cycle began, any usage incurred before activation may still be billed.

Billing Scope Misalignment: If the subscription is linked to a billing profile that is not associated with the startup credit, charges may apply.

Service Exclusions: Some Azure services or third-party offerings may not be covered under the startup credit.

Additionally, since your message references a specific payment ID, but no matching invoice or billing detail was found in your internal messages or files, I recommend the following:

Check the Billing Profile: Go to the portal and navigate to Billing > Bills & Payments. Look for the invoice using the reference ID E0100WQ2PM

Understand the origin of the charge and whether it was offset by your startup credit

If the invoice appears to be incorrect or not aligned with your startup credit, open a billing support request through the Azure Portal. Include the payment reference ID and clarify that you are under the Microsoft for Startups program.

If the provided solution works for your query, please do not forget to Upvote it. this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Thanks
amit barnwal 20 Reputation points

2025-07-10T15:25:46.8366667+00:00

Hi, I've created this post for billing support because I don't have credits to open a support ticket directly. I'm currently on a free subscription, and everything is set up correctly under that subscription ID.
amit barnwal 20 Reputation points

2025-07-10T15:25:57.1+00:00

Hi, I've created this post for billing support because I don't have credits to open a support ticket directly. I'm currently on a free subscription, and everything is set up correctly under that subscription ID.
amit barnwal 20 Reputation points

2025-07-10T16:42:47.39+00:00

I applied for my credit, and then I started using Azure features.
Naveena Patlolla 3,850 Reputation points Microsoft External Staff Moderator

2025-07-10T18:43:42.9066667+00:00

Hi amit barnwal
I have reached out to you in a private message

Thankyou

Accepted answer

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Vinod Pittala 4,335 Reputation points Microsoft External Staff Moderator

2025-07-10T14:58:05.8433333+00:00

Hello amit barnwal,

Even if you have an active Microsoft for Startups credit, invoices may still be generated under certain conditions:

Startup Credit Application Timing: If the credit was not applied before the billing cycle began, any usage incurred before activation may still be billed.

Billing Scope Misalignment: If the subscription is linked to a billing profile that is not associated with the startup credit, charges may apply.

Service Exclusions: Some Azure services or third-party offerings may not be covered under the startup credit.

Additionally, since your message references a specific payment ID, but no matching invoice or billing detail was found in your internal messages or files, I recommend the following:

Check the Billing Profile: Go to the portal and navigate to Billing > Bills & Payments. Look for the invoice using the reference ID E0100WQ2PM

Understand the origin of the charge and whether it was offset by your startup credit

If the invoice appears to be incorrect or not aligned with your startup credit, open a billing support request through the Azure Portal. Include the payment reference ID and clarify that you are under the Microsoft for Startups program.

If the provided solution works for your query, please do not forget to Upvote it. this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Thanks
amit barnwal 20 Reputation points

2025-07-10T15:25:46.8366667+00:00

Hi, I've created this post for billing support because I don't have credits to open a support ticket directly. I'm currently on a free subscription, and everything is set up correctly under that subscription ID.
amit barnwal 20 Reputation points

2025-07-10T15:25:57.1+00:00

Hi, I've created this post for billing support because I don't have credits to open a support ticket directly. I'm currently on a free subscription, and everything is set up correctly under that subscription ID.
amit barnwal 20 Reputation points

2025-07-10T16:42:47.39+00:00

I applied for my credit, and then I started using Azure features.
Naveena Patlolla 3,850 Reputation points Microsoft External Staff Moderator

2025-07-10T18:43:42.9066667+00:00

Hi amit barnwal
I have reached out to you in a private message

Thankyou

Answer 1

Hello amit barnwal,

As we observed, although an invoice has been generated for your subscription, you still have remaining Azure startup credits available. To get a precise explanation regarding the generated invoices, I recommend creating a support request with the billing team. They will be able to thoroughly investigate the issue and provide a clear resolution.

As committed, you have successfully submitted a support request to the appropriate team.

We’re hopeful that the issue will be resolved promptly following their detailed review.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Thanks

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Getting micrsoft billing invoice

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