Internal Error During Batch Processing (Trace ID: 68093420-5008-480b-9d71-fe081c4227a8)

Question

I encountered an internal error when submitting a batch request. Some results may be available at the specified output location.

• Trace ID: 68093420-5008-480b-9d71-fe081c4227a8
• Date/Time: Wednesday, July 02, 2025, 5:03 PM IST
• Service: Azure AI Foundry Batch Service
  • Steps to reproduce: While I am running some batch files, the status changes to "In Progress," then "Finalizing," and finally shows as "Failed" with the following error message:
  Validation failed: An internal error has occurred. If any of the input for this batch was processed before the internal error occurred, these partial results will be available at the output location (output_file_id for AOAI Files or output_blob for Azure Blob storage). Trace ID: 9a22bbf9-db32-424e-874c-2c18df451a89. No specific reason is mentioned. Most of my batch processes are failing. The same file, when I run it again, sometimes completes successfully.

Please help investigate and resolve this issue.

Answer 1

Hello Sonali !

Thank you for posting on Microsoft Learn.

You issue appears to be caused by a transient or backend issue within the service, especially since the same files sometimes succeed upon retry, possibly due to large input sizes, temporary access issues with blob storage, or hitting concurrency limits.

You need to verify if your input files are consistently formatted, accessible, and conform to service requirements.

As a workaround, I advise you to split large batch jobs into smaller chunks and implement retry logic with exponential backoff.

Meanwhile, you can open a support ticket with Microsoft Azure for better assistance.